Return & Refund Policy

1. No Returns

All sales are final. We do not accept returns or exchanges of delivered units, whether or not the vehicle has been ridden or registered.

2. No Refunds

Payments made toward any zeeGo product are non-refundable. This covers booking amounts, delivery charges, registration fees and full vehicle purchases, including cases of change of mind, delay in customer readiness or personal preference.

3. Your Protection: Product Warranty

Because returns and refunds are not available, every zeeGo product is backed by our Official Product Warranty. If your product has a manufacturing defect or develops a fault during regular use, it will be addressed under our warranty guidelines.

4. What the Warranty Covers

• Structural, mechanical, motor, battery and controller components against manufacturing defects, for the warranty period given at the time of purchase.
• Inspection and diagnosis of any issue at an Authorized zeeGo Dealership or Service Center.
• Free repair or replacement of defective components, at zeeGo's discretion, under the product's warranty terms. A warranty repair or replacement does not entitle you to a cash refund or a replacement vehicle unless zeeGo's warranty evaluation says otherwise.

5. What the Warranty Does Not Cover

• Normal wear and tear, such as tires, brake pads, bulbs and cosmetically damaged plastics after delivery.
• Damage from accidents, improper use, overloading, unauthorized modifications, water immersion beyond the specified IP rating, or maintenance done outside authorized zeeGo service centers.
• Failure to follow the care and battery maintenance instructions in the owner's manual.