This policy explains what happens once you place an order with zeeGo, and how delivery and inspection work. It applies to all purchases made through www.zeego.com.pk or authorized zeeGo sales channels.
Once an order is confirmed or processed, or payment is received (full payment, partial deposit or financing/installment), it cannot be cancelled, modified or revoked.
Confirmed orders go straight into dispatch, logistics coordination and registration/warranty initialization.
Orders placed through bank financing or Buy Now, Pay Later options (for example, Bank Alfalah) become binding once checkout is approved and cannot be cancelled after authorization.
Vehicles are handed over at your chosen authorized zeeGo dealer showroom. Our team will coordinate with you on pickup once your order is processed.
At pickup, please inspect the exterior of the vehicle thoroughly before taking delivery or signing the delivery receipt.
If you find damage that happened in transit, tell the delivery representative immediately and report it to zeeGo Customer Support within 24 hours of delivery. Reported transit damage is resolved through repair or replacement of the affected components under our warranty process.
zeeGo (Pvt.) Ltd.
đź“Ť Corporate Office: Building 05, 4th Floor, CCA, DHA Phase 8 (Ex Park View), Lahore, Pakistan
đź“ž +92 325 2221333
📧 support@zeego.com.pk
