Privacy Policy

1. Information We Collect

Information you give us:

• Name, phone number, and email address
• Delivery address and billing details
• Order, booking, and service request history
• Messages you send through our contact form, WhatsApp, or customer support line

Information collected automatically:

• IP address, browser type, and device information
• Pages viewed and time spent on our website
• Cookies and similar tracking technologies

2. How We Use Your Information

• Process bookings and orders for zeeGo vehicles and accessories
• Respond to customer support, warranty, and service inquiries
• Coordinate delivery and dealer handoff
• Send updates about your order or service request
• Send promotional offers and product updates, only if you've opted in
• Improve our website and understand how visitors use it
• Meet legal and regulatory requirements in Pakistan

3. Sharing of Information

We do not sell your personal data. We may share it with:

• Our authorized dealers and service centers, to fulfill your order or service request
• Delivery and logistics partners
• Payment processors, to complete transactions
• Legal or regulatory authorities, where required by law

4. Cookies

Our website uses cookies to remember your preferences, understand how visitors use the site, and support features like the Savings Calculator. You can disable cookies in your browser settings, though some parts of the site may not work as intended without them.

5. Data Retention

We retain your personal information for as long as needed to fulfill the purposes described above, including any period required to meet warranty, legal, or accounting obligations.

6. Your Rights

You may request to:

• Access the personal data we hold about you
• Correct inaccurate information
• Request deletion of your data, where applicable
• Opt out of marketing communications at any time

7. Data Security

We take reasonable technical and organizational measures to protect your personal data. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may link to third-party sites, including social media and payment providers. We are not responsible for the privacy practices or content of those external sites.

9. Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect once posted on this page with a revised effective date.